Privacy Policy
Last Updated: April 3, 2025
1. Introduction
Welcome to WHATCLASS ("we," "us," or "our"). We respect your privacy and are committed to safeguarding your personal data. This Privacy Policy explains who we are, what information we collect, how we use it, and the measures we take to protect your data. By using www.whatclass.com ("the Site") or engaging with us through other means, you agree to the terms outlined in this Privacy Policy.
We aim to comply with all applicable data protection laws, including the General Data Protection Regulation (GDPR), and adhere to relevant social media platform policies, such as those set out by Meta.
2. Important Information and Who We Are
- Website: www.whatclass.com
- Company Name: PLAY VIRTUOSO GROUP LTD.
- Address: Ruskin Chambers, Drury Lane, Knutsford, WA16 6HA, UK.
- Email: [email protected]
If you have any questions or concerns regarding this Privacy Policy or wish to exercise your data protection rights, please reach out to us via the contact information provided above. If you are dissatisfied with our response, you may also contact the Information Commissioner's Office (ICO) in the UK at www.ico.org.uk.
3. The Data We Collect About You
We may collect and process the following types of personal data:
- Identity Data: Names, usernames, or similar identifiers.
- Contact Data: Email addresses, phone numbers, and billing addresses.
- Technical Data: Internet protocol (IP) addresses, browser type, and other technology on the devices you use to access our Site.
- Usage Data: Information about how you use our Site, products, and services.
- Marketing and Communications Data: Your preferences in receiving marketing from us and our third-party partners.
4. How We Collect Your Personal Data
- Direct Interactions: You may provide Identity Data and Contact Data by filling out forms on our Site, signing up for our services, or corresponding with us via email or other communication channels.
- Automated Technologies: As you interact with our Site, we may automatically collect Technical Data and Usage Data through cookies, server logs, or similar technologies (including the Meta Pixel).
- Third Parties and Publicly Available Sources: We may receive personal data from analytics providers, social media platforms (e.g., Meta), or other publicly available sources.
5. How We Use Your Personal Data
We use your personal data to:
- Provide and maintain our services, including processing orders or requests.
- Personalize your experience and tailor the content or features available to you.
- Analyze Site usage and improve our products, services, and marketing efforts.
- Communicate with you regarding new features, offers, or updates you may find useful.
- Ensure compliance with legal obligations or respond to lawful requests.
We will only use your personal data for the purposes for which it was collected or reasonably compatible purposes, unless we obtain your consent or are otherwise required by law.
6. Sharing Your Personal Data
We may share your personal data with:
- Social Media Platforms: We use tools such as the Meta Pixel to measure the effectiveness of our advertising campaigns. This allows us to understand user behavior after engaging with our ads on Meta. Meta may link this data to your Meta account for advertising purposes, in accordance with its Data Usage Policy. To manage your data preferences, visit https://www.Meta.com/settings?tab=ads.
- Service Providers: We may work with third-party companies who help us deliver our services (e.g., payment processors, hosting providers, or security services).
- Compliance and Legal Requirements: We may disclose your data to comply with applicable laws, regulations, or legal processes.
We require all third parties to respect your data privacy and to process your personal data in accordance with applicable laws and this Privacy Policy.
7. Cookies and Tracking Technologies
Our Site uses cookies and similar tracking technologies to:
- Enable Core Functionality: For example, essential site features and secure areas.
- Analyze Website Performance: We use analytics tools to understand how users navigate our Site.
- Improve User Experience: We recognize returning users and personalize your interactions.
- Target Advertising: The Meta Pixel and similar technologies help us and our partners display relevant ads.
Most web browsers automatically accept cookies. You can choose to reject or block cookies by modifying your browser settings, though this may affect your ability to access certain features of our Site.
8. International Data Transfers
Depending on where you are located and the services you use, your personal data may be transferred to, stored, or processed in countries outside your home jurisdiction. We will ensure any such transfers comply with data protection laws, using safeguards such as standard contractual clauses or equivalent measures.
9. Data Security
We take reasonable technical and organizational precautions to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Despite our best efforts, no security measure is completely foolproof, and we cannot guarantee the absolute security of your information.
10. Retention of Your Personal Data
We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements. Once we no longer need your personal data for these purposes, we will securely delete or anonymize it.
11. Your Legal Rights
Depending on your location and applicable data protection laws, you may have rights to:
- Access your personal data.
- Correct any inaccurate or incomplete data we hold about you.
- Request Deletion of your personal data.
- Restrict or Object to our processing of your personal data.
- Data Portability, allowing you to obtain and reuse your personal data across different services.
If you wish to exercise any of these rights, please contact us at [email protected].
12. Deletion Requests
To request the deletion of your personal data, please contact us at [email protected]. We will respond to your request in accordance with applicable laws and our internal policies. In some cases, we may need to retain certain information for legal or security purposes.
13. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this page periodically to stay informed about our privacy practices.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please reach out to us at:
WHATCLASS
Address: Ruskin Chambers, Drury Lane, Knutsford, WA16 6HA, UK.
Email: [email protected]
We are committed to working with you to resolve any complaints regarding our collection or use of your personal data. If you feel your concerns have not been addressed adequately, you have the right to lodge a complaint with the relevant data protection authority, such as the ICO in the UK.
Thank you for choosing WHATCLASS. We value your trust and will continue to strive to protect your personal information.